TERMS & CONDITIONS:
Classes: Our classes run for one hour and split into three sections to fit in with babies natural rhythm of play, rest, play. They run in terms which coincide with school terms and we take block bookings only so that we can monitor numbers properly.
Confirmation: Once you have completed the registration process you will receive a confirmation email. This indicates you have read and agreed to these terms and conditions.
Data Protection: The information you provide during registration contains personal data. Baby Sensory will record, process and keep your personal information secure via our Head Office systems. Information will not be passed/sent out to a third party.
Illness: Baby Sensory's policy states that babies should be kept at home if they are ill or have a serious infection. If a serious infection has occurred, please let us know so that we can inform other parents.
Cancellation of classes: Baby Sensory will endeavor to run classes every week during the term. However should we need to cancel a class, parents will be contacted by email/text. Baby Sensory reserves the right to cancel classes without refund in exceptional circumstances beyond our control (e.g. fire, flood, etc.)
All places are non-refundable: Baby Sensory is under no obligation to refund or transfer your money in the event that you are unable to attend part of or the entire course. You are welcome to attend an alternative session if you are unable to make your own session but this is dependent upon availability and must be discussed first. You are welcome to offer your place to a friend as a gift. If you wish to offer your place to another, please notify us as soon as possible. Thank you for your co-operation.
Make up Classes: One makeup class can be carried over to the next term (applicable to FULL TERM bookings only), unlimited classes can be made up at a difference class within the same Territory subject to availability.
Payment Terms: When you have reserved your place, you will receive an email confirmation. Payment is due at the time of the booking and if payment has not been received within 5 days (and BEFORE your first class), your place will be cancelled WITHOUT WARNING to allow other babies to book.
Visitors: You are welcome to bring Grandparents and Partners to class and they are also able to bring your baby to class instead of you. Please note, siblings are not generally allowed unless they are able to sit for a full hour and watch quietly, this is so the babies experience is maintained to our standards. Thank you for your understanding.
Twins: We have a discounted rate for twins – the second baby is half price. Please contact us to arrange your discount.